Shiveh Agency Privacy Policy

Introduction

This Privacy Policy outlines Shiveh Agency ("we", "our", or "the Company") practices with respect to information collected from users who access our website at shivehagency.com ("Site"), or otherwise share personal information with us (collectively: "Users").

Grounds for Data Collection

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you and providing you with our services, such as building your website, listing your business in Shiveh Business Directory, or setting up your store on Shiveh Shop. It also helps us protect our legitimate interests and ensures compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What Information We Collect?

We collect two types of data and information from Users.

Non-Personal Information

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site ("Non-personal Information"). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g., the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g., pages viewed, online browsing, clicks, actions, etc.).

Personal Information

The second type of information is Personal Information, which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

  • Device Information:We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other information which relates to your activity through the Site.
  • Registration Information:When you register on our Site, such as to list your halal business in Shiveh Business Directory or set up a store on Shiveh Shop, you will be asked to provide certain details such as: full name, email address, physical address, phone number, and business details.
  • Payment Information:If you purchase one of our packages (e.g., Starter, Growth, Enterprise), we collect billing information such as your name, billing address, and payment details through our secure payment processor.

How Do We Receive Information About You?

We receive your Personal Information from various sources:

  • When you voluntarily provide us your personal details in order to register on our Site.
  • When you use or access our Site in connection with your use of our services.
  • From third-party providers, services, and public registers.

How We Use Your Information

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for communicating with you, service updates, advertisements, marketing, and analytical purposes intended to improve the Site.

We may also share Personal Information with our trusted third-party providers, including hosting partners like Duda, secure payment processors, and analytics partners like Google Analytics.

User Rights

You have the right to access, rectify, or erase your personal information, object to or restrict processing, and receive a copy of your data in a structured format.

To exercise these rights, please contact our DPO at contact@shivehhouse.com or call 703-991-9655.

How Do We Safeguard Your Information?

We employ industry-standard security procedures, including secure encryption and 99.9% uptime hosting on Duda, to protect your data. While we take reasonable steps to safeguard information, we cannot guarantee absolute security against unauthorized access.

Last Modified: April 19, 2025