Shiveh Agency Terms and Services

Shiveh Agency Terms and Services

Introduction

Welcome to Shiveh Agency ("we", "our", or "the Company"). These Terms and Services ("Terms") govern your use of our website at shivehagency.com ("Site") and the services we provide, including website development, Shiveh Business Directory listings, and Shiveh Shop setups (collectively, "Services"). By accessing or using our Site or Services, you agree to be bound by these Terms.

We encourage you to read these Terms carefully and contact us if you have any questions before using our Services.

Acceptance of Terms

By using our Site or Services, you confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are using our Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

If you do not agree with any part of these Terms, you must not use our Site or Services.

Our Services

Shiveh Agency provides the following Services to support halal businesses:

  • Website Development: We design and build custom websites tailored to your halal business needs, including packages such as Starter, Growth, and Enterprise.
  • Shiveh Business Directory: We offer a platform to list your halal business, increasing visibility within the global halal community.
  • Shiveh Shop: We set up and manage online stores for halal businesses, enabling you to sell products directly to customers.

We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice, at our sole discretion.

Payment Terms

Our Services are provided based on the pricing structure outlined on our Site:

  • Upfront Fees: Website development packages require upfront payments (e.g., $799 for Starter, $1,599 for Growth, $3,999 for Enterprise).
  • Monthly Maintenance Fees: Optional maintenance plans are available (e.g., $49/month for Growth, $99/month for Enterprise), covering updates, backups, and support.
  • Directory and Shop Fees: Shiveh Business Directory listings and Shiveh Shop setups may involve one-time setup fees or recurring subscription fees, as specified during registration.

All payments are processed through a secure third-party payment processor. You are responsible for providing accurate billing information and ensuring timely payment. Failure to make payments may result in suspension or termination of Services.

All fees are non-refundable unless otherwise stated in writing by Shiveh Agency. Refunds for website development packages may be considered on a case-by-case basis if the project has not commenced within 30 days of payment.

User Responsibilities

You agree to:

  • Provide accurate and complete information when registering for or using our Services (e.g., business details for Shiveh Business Directory listings).
  • Use our Services in compliance with all applicable laws and regulations, including those related to halal business practices.
  • Not use our Services for any unlawful, fraudulent, or harmful purpose, including but not limited to distributing malware, engaging in phishing, or violating intellectual property rights.
  • Not attempt to reverse-engineer, decompile, or otherwise interfere with the functionality of our Site or Services.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Intellectual Property

All content on our Site and within our Services, including text, graphics, logos, and software, is the property of Shiveh Agency or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Upon completion and full payment of a website development project, we grant you a non-exclusive, non-transferable license to use the website for your business purposes. Ownership of the website’s design and code remains with Shiveh Agency unless otherwise agreed in writing.

You retain ownership of any content you provide to us (e.g., business logos, product images for Shiveh Shop). By providing such content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify that content solely for the purpose of delivering our Services.

Limitation of Liability

Shiveh Agency provides its Services on an "as-is" and "as-available" basis. We do not guarantee that our Services will be uninterrupted, error-free, or secure.

To the maximum extent permitted by law, Shiveh Agency shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Site or Services, including but not limited to loss of profits, data, or business opportunities.

Our total liability to you for any claim arising from these Terms or your use of our Services shall not exceed the amount you paid to us for the specific Service giving rise to the claim in the preceding 12 months.

Termination

We reserve the right to suspend or terminate your access to our Site or Services at our sole discretion, with or without notice, if we believe you have violated these Terms or engaged in any unlawful or harmful activity.

You may terminate your use of our Services at any time by discontinuing use of the Site and notifying us in writing at contact@shivehagency.com. Upon termination, any outstanding fees remain due, and no refunds will be provided unless otherwise agreed.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, USA, without regard to its conflict of law principles.

Any disputes arising from these Terms or your use of our Services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Fairfax, Virginia, in accordance with the rules of the American Arbitration Association.

Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting the updated Terms on our Site. The "Last Modified" date at the bottom of this page will reflect the date of the latest revision.

Your continued use of our Site or Services following any changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must discontinue using our Services.

Contact Us

If you have any questions about these Terms or our Services, please contact us at contact@shivehagency.com or by phone at +17039919655.

Last Modified: April 19, 2025